There’s a tendency, still, to treat technology projects as if they’re about technology. But 18 years of watching how they actually play out - across front, middle and back office - says otherwise.

Author : Saragossa

Time to read 3min

We’re thrilled to announce that Ryan Grant has joined Saragossa as Director of our soon-to-open New York office. With over a decade of industry experience and a standout track record from La Fosse, Ryan is the latest senior hire as we continue to scale our US presence — following the recent appointment of Andy Turton to lead contract operations. We’re excited to welcome Phin Smith as Head of Consulting and Project Delivery and Jamie Smith as Head of Managed Services—two industry leaders who bring deep expertise in investment technology, operational efficiency, and data-driven transformation.

Author : Saragossa

Time to read 3min

Buy-side firms today aren’t just looking for ticket resolution or templated support models - they’re looking for partners who understand the shape of their business, the pressure points on their teams, and the pace at which things need to move. We’ve written about where the traditional MSP model falls short - and what a better-fit approach looks like for firms operating in high-change, high-complexity environments.

Author : Jamie Smith

Time to read 5min